What is an Independent Adjuster?
An Independent Adjuster is an insurance claims professional who is contracted by insurance companies to assess damage, investigate claims, and determine the appropriate settlement amounts for policyholders. Unlike staff adjusters, who are employed directly by an insurance company, independent adjusters operate freelance or work for third-party adjusting firms.
Independent adjusters are often brought in after major events, such as natural disasters, when the volume of claims exceeds the capacity of the insurance company’s internal team. They handle property damage claims for homeowners insurance, car accidents under auto insurance, and other types of property insurance claims.
The role of an independent adjuster is crucial in ensuring that claims are settled fairly and promptly. They conduct inspections, gather documentation, interview witnesses, and make recommendations on the payout based on the insurance policy’s terms. Their independence allows them to offer an objective perspective, ensuring that both the insurer and the insured are treated fairly.